Empowering Lives Together

Our Mission

To be Australia’s most progressive people-centric company to achieve the best outcomes for all clients.

Our Vision

To be the number one nation-wide market leader in occupational rehabilitation, employment, specialist allied health services, and provider of choice to our customers and people.

Our Values

People-passionate
Putting people first. People are the core of everything we do.
Customer-focussed
We deliver exceptional customer service for all those we deal with.
Quality-orientated
Our solutions measure and deliver proven outcomes.
Dynamic & Agile
Forward-thinking keeps us ahead of the pack; we build fast, learn fast, adapt fast.
Innovation-driven
We challenge and disrupt to drive purpose-driven innovation.

Who

We Are

Our History

The Arriba Group started as a one-woman occupational therapist in her home office, to now an award-winning enterprise with over 45+ offices and 400+ staff located across Australia. Arriba Group’s Founder and Group CEO, Marcella Romero began as an occupational therapist with a simple dream of wanting to help others. dream of wanting to help others.

Jan 1998 to Today

Arriba Group journey has been one of growth, innovation and best practise servicing which has been consistently externally acknowledged through industry recognition and awards.
1998
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2012
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2015
2018
2019
2020
2021
2022
2023
2024
2025
2026
  • Arriba Group established with a vision for accessible healthcare
  • First Sydney office opened, serving local businesses and insurers
  • Founding team of 8 specialist rehabilitation consultants
  • First 100 individuals successfully returned to work
  • Team expanded to 20 staff nationally
  • Partnership with NSW WorkCover established
  • Second office opened in the ACT
  • Melbourne office launched — first interstate expansion
  • Workforce rehabilitation services introduced
  • New employment services stream developed
  • Arriba Group reaches 50 full-time staff
  • Reached 100 active corporate clients
  • ISO 9001 quality certification achieved
  • Brisbane office opened
  • Business Excellence Award — Healthcare Services, NSW Chamber of Commerce
  • Digital case management system deployed nationally
  • Reached 150 full-time staff
  • New allied health partnerships formed across three states
  • ARPA National Award for Excellence in Return to Work Services
  • Health Industry Awards — Best Rehabilitation Provider, Finalist
  • Clinical research division established
  • Reached 200 full-time staff nationwide
  • Canberra and Adelaide offices launched
  • Occupational therapy services division formally formed
  • Client self-service portal launched online
  • Psychology services division formally established
  • National employer accounts surpass 500
  • Perth office opened, completing national presence
  • Arriba Group surpasses 300 full-time staff
  • New graduate training program established
  • ARPA National Award — Best Practice in Employer Services
  • Top 10 Best Places to Work — Health Sector, AFR Boss
  • 10,000 individuals successfully returned to work milestone
  • Specialist injury management programs introduced
  • Expanded into disability employment services
  • Arriba Group reaches 400 staff
  • National telehealth pilot program launched
  • New corporate wellness offering developed
  • ARPA NSW Best Practice Award — Employer Services
  • Australian Rehabilitation Provider of the Year — Finalist
  • Senda Psychology established as a specialist brand under Arriba Group
  • NT office opened
  • Work capacity assessment services expanded nationally
  • AFR Boss Best Places to Work — Health Sector, Finalist
  • ARPA National Innovation Award
  • Arriba Group reaches 500 staff
  • AI-powered outcome prediction tool piloted nationally
  • Strategic board advisory panel established
  • Australian HR Award — Best Health & Wellbeing Strategy
  • ARPA NSW Outstanding Employer Services Award
  • National telehealth rehabilitation program launched
  • New digital allied health booking platform released
  • RM Hub digital platform released to all clients
  • Arriba Group officially reaches 550 staff
  • New enterprise employer contract stream launched
  • RM Hub — real-time case management and reporting platform
  • Corporate Wellness Group Programs released
  • COVID-19 response: 100% telehealth transition achieved in under 2 weeks
  • Remote work assessment and ergonomics services introduced
  • Psychological support surge program launched nationally
  • Arriba Group maintains full workforce through the pandemic
  • Post-pandemic recovery services expanded nationally
  • Workplace mental health program scaled to all states
  • Arriba Group reaches 600 staff
  • AHRI Award — Excellence in Workplace Wellbeing
  • ARPA VIC Outstanding Service Award — Psychological Claims
  • New National Services Centre opened in Sydney CBD
  • Strategic acquisition of specialist allied health practice
  • Arriba Group surpasses 650 staff
  • ARPA National Excellence Award — RTW Innovation
  • #7 Best Place to Work — Health Company (Financial Review)
  • Compass — digital navigation tool released to employer clients
  • Group allied health telehealth programs scaled nationally
  • 3-year strategic plan (FY24-26)
  • Rehab Management turns 25 years
  • LiveBig Expanded to Brisbane, Perth & Cairns
  • #7 Most Innovative Health Company (Financial Review Boss)
  • ABA 100 Business Innovation Winner (Australian Business Awards)
  • Pause Women in Business – Winner Marcella Romero – Pause Awards
  • Pause Company of the Year – Finalist - Pause Awards
  • Pause Defiant One – Finalist
  • Finalist – Dalby Business Awards for the Education, Employment and Training Award
  • PM's National Veterans' Employment Program – Veteran Employee of the Year, longlisted
  • Outstanding Consultant Award - New Employer Finalist – Australian Rehabilitation Providers Association NSW
  • Excellence in an Individual's Contribution to Injury Management Winner – WorkSafe Tasmania
  • Australian Defense Force Reserves and Employment Support Awards - Winner – Private Enterprise TAS Employer Support
  • National Finalist, Marcella Romero – EY Entrepreneur Of The Year™
  • Business and Industry Solutions Category Finalist – iAwards NSW
  • Australian Defense Force Employer Support Awards – Winner
  • Educator Excellence Category Finalist – Allied Health Awards
  • Customer Service Professional of the Year Finalist – NT Insurance Industry Awards
  • Excellence in Injury & Disability Management Finalist – Personal Injury Education Foundation (PIEF) Awards
  • Launch LOLA
  • VR Job Experience and Simulated Job Interview (AimBig)
  • Arriba Group celebrates 26 years of service excellence
  • Strategic partnership with national insurance group announced
  • Advisory board strengthened with two new industry appointments
  • #5 Best Place to Work — Health Company (Financial Review)
  • ARPA NSW Outstanding Achievement in RTW Awards — Excellence in Employer Services
  • ARPA VIC Innovation in Service Delivery Award
  • OneRedDoor concept developed and trialled with selected insurers
  • RM Summarisation AI tool — beta launched with clinical teams
  • New digital onboarding platform for employer clients
  • Launched OneRedDoor Company
  • Arriba Group Advisory Board expanded
  • #6 Best Place to Work Award – Health Company (Financial Review)
  • ARPA NSW Excellence in Workplace Rehabilitation Awards — Exceptional Leadership Award, Linda Byrnes
  • ARPA NSW Outstanding Achievement in RTW Awards — Psychological Claim, Award Winner Pauline Legaspi
  • ARPA VIC Outstanding Consultant Award — New Employer Services, Award Winner Sabrina Mure
  • ARPA VIC Outstanding Consultant Award — New Employer Services, Award Winner Amanda Little
  • ARPA VIC 2025 VIC Best New Starter — Original Employer Services, Award Finalist Adeline Wan Tiing Han
  • Arriba Tank
  • Launched AddCare and People Compass service
  • Expanded Senda Psychology
  • RM Summarisation
  • Embedded Board governance
  • Record number of 27 finalists for the ARPA awards.
  • Enhanced Senda Psychology

Our People

We are people company who serve people. Our business does not exist without our fabulous teams. We are from all walks of life, backgrounds and beliefs. What unites us is a desire to help people and live our purpose of Empowering Lives Together.

Everyone is like-minded and enjoys assisting and supporting our clients.

I get to work with great colleagues who care about quality, innovation, and outcomes. Plus the flexibility and extras we get like PAWS and YOU days make it easier to balance work and life.

The best thing about the Arriba Group is our people, always People, because we can't do anything without great people!

I am so privileged to be a part of the incredible Canberra team and it's amazing to get to collaborate with such talented people around the country as well.

There is great team culture, everyone is so helpful and friendly.

I work closely with our Area and State Managers, and sharing the same sense of humour makes most days enjoyable and the collaboration effortless!

Everyone is like-minded and enjoys assisting and supporting our clients.

I get to work with great colleagues who care about quality, innovation, and outcomes. Plus the flexibility and extras we get like PAWS and YOU days make it easier to balance work and life.

Our Board

Marcella Romero

Marcella Romero

Founder, CEO & Chairman

Driven by the desire to help vulnerable people, Marcella Romero studied occupational therapy & completed a Postgraduate (Occ Rehab) and a Masters in Health Sciences before founding her first company, Rehab Management in 1998. Marcella expanded her business from a one-woman home office to a successful group employing over 600 people nationally across 140 +offices.

Today, Arriba Group comprises four successful enterprises — Rehab Management, AimBig Employment, LiveBig and OneRedDoor. For over 27 years, Arriba Group has positively impacted the lives of more than 850,000 Australians following injury, disability, or ill health.

Marcella is a strategic, dynamic leader and entrepreneur who puts her business success down to passion, and working harder, longer, and smarter. She is known for challenging the status quo, her collaborative attitude, her willingness to take advantage of opportunities and her ability to take risks to make informed strategic decisions.

Marcella’s family is her touchstone, crediting her husband Craig and their three children for keeping her continually focused on doing her best.

Marcella’s entrepreneurial achievements have been recognised by multiple industry awards, including EY Entrepreneur of The Year™ National Finalists (2023) and CEO & Entrepreneur of the Year from the CEO Magazine Global (2021).

Craig Hartman

Craig Hartman

Director & Advisory Board Member

Craig Hartman is a highly experienced business leader and longstanding member of Arriba Group’s Advisory Board. He holds a Bachelor of Kinesiology and a Master’s in Marketing, and brings over 15 years of leadership experience in the sports industry alongside over 24 years in the healthcare sector.

With more than two decades of expertise spanning workplace rehabilitation, disability services, employment solutions, and work health, safety, and wellbeing, Craig contributes a wealth of knowledge and strategic insight to the organisation. His leadership is grounded in a deep understanding of business growth, risk management, talent development, and innovation.

Craig plays a pivotal role in guiding diligence practices and providing strategic advice across planning, finance, and innovation. His focus is on creating sustainable growth while ensuring the organisation remains aligned with its purpose of empowering the lives of others. He is passionate about fostering inclusive, socially responsible workplaces and works closely with senior leaders to embed a community-driven, diverse, and people-first culture.

Craig’s commitment to excellence and innovation continues to shape the strategic direction of the Arriba Group, supporting its vision to lead positive change in the lives of individuals and communities across Australia.

James Love

James Love

Advisory Board Member

James Love is a seasoned corporate advisor with over 17 years of experience in investment banking across Australia and Asia and 4 years in corporate and commercial law. He has advised on a wide range of high-profile, cross-border transactions in sectors including mining, healthcare, real estate, infrastructure, and industrials. Most recently, James served as Co-Head of M&A and General Industrials at Bank of America in Sydney, where he led strategic advisory and deal execution for major clients.

Prior to this, James held senior leadership roles in Singapore as Head of Southeast Asia M&A, overseeing complex transactions across emerging and developed markets. His earlier career included roles at Greenhill Caliburn and a foundation in corporate and commercial law with Dibbs Barker.

In 2024, James transitioned from investment banking to entrepreneurship, becoming co-owner of a fire protection and inspection business based in Sydney’s Northern Beaches. He continues to advise select clients on mergers and acquisitions, leveraging his deep expertise in corporate strategy and capital markets.

James’ strategic insight, leadership experience, and commercial acumen make him a valuable contributor to the Arriba Group’s mission of delivering innovative, people-focused solutions that improve lives and strengthen communities

Vanessa Bourne

Vanessa Bourne

Advisory Board Member

Vanessa Bourne is an accomplished corporate lawyer and governance professional with deep expertise in legal strategy, risk management, and corporate governance. She has held senior executive roles, including General Counsel and Company Secretary, where she has provided trusted counsel to Boards, CEOs, and executive teams across complex regulated sectors.

Vanessa’s legal leadership spans commercial contracts, litigation, compliance, environmental law, and governance. She is known for her ability to lead high-performing, multidisciplinary teams and for aligning legal and operational strategies with broader organisational goals. Her approach combines strategic insight with a strong commitment to ethical leadership and regulatory integrity.

She has also held prominent executive roles in the higher education sector, including Executive Director of Strategic Projects at the University of Wollongong and President of UOW College Hong Kong. In these roles, Vanessa led major institutional initiatives, strengthened governance frameworks, and delivered operational efficiencies in dynamic, matrixed environments.

Vanessa is recognised for her ability to navigate complex legal and regulatory landscapes while fostering innovation, collaboration, and accountability. She is passionate about empowering teams and building inclusive, values-driven cultures.
With a proven track record in governance excellence and strategic execution, Vanessa brings valuable insight and leadership to boardrooms, particularly in organisations undergoing transformation or operating in highly regulated industries.

Dr. Dinesh Palipana OAM

Dr. Dinesh Palipana OAM

Advisory Board Member

Dr. Dinesh Palipana OAM is a medical doctor, lawyer, researcher, and disability advocate with a distinguished record of leadership and service. He is currently an emergency department doctor at Gold Coast University Hospital and a senior lecturer at Griffith University, where he also co-leads the BioSpine research program focused on spinal cord injury.

Dinesh holds a Doctor of Medicine from Griffith University, a Bachelor of Laws from QUT, and is a graduate of the Australian Institute of Company Directors. He brings a unique perspective to governance through his lived experience as Queensland’s first quadriplegic medical intern and his ongoing work in health, law, and disability inclusion.

He has served as a senior advisor to the Disability Royal Commission, is an ambassador for the Human Rights Commission’s Includeability program, and is a founding member of Doctors with Disabilities Australia. Dinesh also contributes as a board member of the Housing Hub and as an independent non-executive director of George Steuart & Co, one of the world’s oldest companies.

His contributions have been recognised with numerous honours, including the Medal of the Order of Australia, Queensland Australian of the Year (2021), and the Henry Viscardi Achievement Award. His memoir, Stronger, was published in 2022.

Our Executive Leadership Team

Renee Thornton

Renee Thornton

Rehab Management CEO

Renee joined Rehab Management as an experienced Occupational Therapist with a background in People & Customer management. Renee has over 11 years experience in Occupational Rehabilitation including workplace rehabilitation consulting, working with employers to mitigate injury-related risks, national account and operational management. In her role as Chief Executive Officer, Renee is responsible for service delivery, innovation, customer and operational management across Rehab Management.

Anatoly Kuzmis

Anatoly Kuzmis

LiveBig Acting CEO

Anatoly Kuzmis is a seasoned executive with more than 20 years of experience leading high-impact initiatives across Health, Disability, Community, and Employment services.

Known for a collaborative and accountable leadership style, Anatoly has managed national teams of over 200 staff and 300 contractors, consistently delivering operational efficiencies and expanding service reach.

Anatoly’s deep expertise in allied health, supported by a clinical background as a registered Occupational Therapist (La Trobe University) shapes a person-centred approach to service design and delivery, ensuring programs are both commercially viable and aligned with best practice and client outcomes.

Anatoly has led the delivery of complex health services, including medical assessments, disability evaluations, and rehabilitation programs. His commitment to improving access and quality of care is evident in his work expanding national and international networks of allied health providers.

Throughout his career, Anatoly has championed innovation and transformation, integrating acquired entities, launching new health clinics, and introducing tiered provider models to enhance service delivery. He is also actively involved in mentoring through the Young Achievers Program.

With executive education from Harvard Business School, Anatoly combines strategic acumen, clinical insight, and operational excellence, making him a strong advocate for inclusive, high-quality allied health services for people with disability

James Foot

James Foot

Chief Transformation & Risk Officer

James is an experienced information technology professional with over 20 years’ experience, over ten of these in senior leadership roles. He has worked in the government, corporate and not-for-profit sectors and in a wide range of industries including communications, broadcast, aged care, disability, community services and healthcare. During his career, James has led significant business transformation projects, managing the integration of all aspects of information technology for major mergers and acquisitions. When developing and implementing IT strategies, James ensures that they are in alignment with the overall strategy and goals of the business. He is a great believer in enhancing customer satisfaction through customer-centric design.

Glenn Meekin

Glenn Meekin

Chief Financial Officer

A CFO of the year Finalist with over 20 years’ industry experience, Glenn oversees Rehab Management’s financial services team, ensuring a streamlined approach to financial and corporate affairs for internal and external clients. Glenn’s highly focused, energetic style is characterised by in-depth allied and corporate health knowledge and strong leadership skills to inspire his team and continually drive the business’ financial success.

Louise Genge

Louise Genge

Chief Marketing Officer

Louise is an experienced marketer with a deep customer-centric approach, with over 20 years’ experience in services marketing. She started her life in advertising working across blue-chip clients. Moving client-side, she has held senior marketing roles at BPAY, BT Financial Group, Austrade and the Benevolent Society. She is a passionate believer in the power of brand to shape the destiny of companies.

Selma Elhelou

Selma Elhelou

Chief People Officer

Selma is a senior People & Culture leader with 15+ years’ experience across global and domestic markets, including significant tenure with GE and ING.

She partners with CEOs and executive teams to align people strategy with business outcomes, with expertise in culture transformation, organisational design, workforce planning and employee relations. Selma is recognised for her practical, people-centred approach and focus on driving sustainable performance.

The Arriba Group acknowledges Aboriginal and Torres Strait Islander people as the Traditional Owners of Australia and their connection to land and community. We pay our respects to all Elders, past, present and emerging.
Arriba Group © 2026. All rights reserved.

Acknowledgement of Country

The Arriba Group acknowledges Aboriginal and Torres Strait Islander people as the Traditional Owners of Australia and their connection to land and community. We pay our respects to all Elders, past, present and emerging.